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Governed delivery across 11 concurrent technology programs spanning global engineering, product, operations, and sales teams, maintaining programs within 8% of original budget targets through rigorous change control and weekly executive-facing risk reviews.

Designed and automated real-time portfolio reporting across DOMO, JIRA, and Smartsheet using AI-assisted tooling, cutting executive reporting prep time from hours to minutes and enabling same-day visibility into schedule risks and program health.

Partnered directly with C-suite and technology leadership across 5 portfolio companies to translate market, client, and regulatory requirements into actionable roadmaps and investment priorities, reducing quarterly planning cycle time by 27% through structured intake, prioritization frameworks, and stakeholder alignment processes.

Drove change management and adoption for high-risk platform launches in 27 countries, coordinating global stakeholders and external partners to deliver 100% of event-critical technology releases on time with zero revenue-impacting incidents.

Spearheaded the first Apple Wallet Pass 2.0 festival deployment in North America at Governor's Ball, developing and presenting the Enhanced SafeTix business case to secure $1.3M in steering committee funding and delivering the pilot on a fixed event timeline.

Collaborated with the global PMO to architect and standardize the organization's AI Program Management policy, leveraging Claude Code to automate PMO artifact updates and engineering health metrics via Airtable dashboards, streamlining reporting processes and reducing manual PMO overhead.

Founded and scaled the TPMO from the ground up, defining the function, establishing hiring criteria, and recruiting 6 TPMs across associate to senior levels, growing engineering team coverage from 2 to 9 teams and achieving 100% project reporting coverage across the technology organization.

Owned end-to-end delivery of multiple ML optimization initiatives, including campaign impression optimization models and cold-start brand base models, partnering with data science and backend engineering from business ideation through production deployment, increasing client-wide impression prediction accuracy by 23%.

Directed a 6-month enterprise-wide MySQL to Snowflake data warehouse migration across the full technology portfolio, coordinating 4 TPMs and multiple engineering teams through parallel database cutover, query optimization, and application-level changes, reducing average query execution time by 65%.

Championed process improvement across SDLCs and product intake, implementing the SPACE framework, OKR goal-setting cadences, and automated Power BI dashboards to establish a formal engineering KPI program with real-time executive visibility for the first time.

Established the program and documentation infrastructure for the US federal R&D tax credit, securing $1.67M in credits and creating a repeatable annual process adopted by finance and engineering leadership.

Served as hands-on agile practitioner across 3 DSP engineering teams, facilitating sprint ceremonies and delivering process artifacts that increased sprint commitment accuracy to 85% and cut critical bugs reaching production by 30% over 6 months.

Led an on-premises to AWS cloud migration program to modernize disaster recovery infrastructure and enable elastic scaling during high-demand advertising periods, including Black Friday and end-of-year campaigns, reducing infrastructure risk and ensuring platform availability during peak revenue-generating traffic.

Managed vendor relationships and contract negotiations across SaaS tool procurement, third-party data feed agreements, and AWS infrastructure contracts, reducing vendor costs by 15% through competitive renewal negotiations and consolidating redundant tooling across the engineering organization.

Coordinated critical production incident response across on-call engineering teams, establishing structured JIRA severity workflows and escalation processes that maintained a 24-hour SLA and reduced average incident resolution time by 17%.

Owned Atlassian Suite administration across JIRA and Confluence, managing 100+ paid seats and building 17+ automation rules that saved an estimated 2 hours of manual effort per team per sprint while eliminating 40% of redundant custom fields and workflows through process consolidation.

Chapter President, Phi Kappa Sigma International Fraternity

Senior Analyst, University of Toronto Engineering Finance Association

Volunteer Notetaker, UofT Accessibility Services